Why de-escalation training and communication matters when federal agents police city streets

 https://www.npr.org/2026/01/25/nx-s1-5687866/why-de-escalation-training-and-communication-matters-when-federal-agents-police-city-streets

WEXLER: Look, what would it take for both sides to ratchet it down? But I think that starts, honestly, with ICE sort of saying look, let's step back, and let's look at how we're doing these kind of cases. How can we do them differently? And if this was a local police department, they would be reaching out to the community. They would get the community involved. They would say, we need you. We need to build trust. But when you have federal agents coming into a community, they can sometimes come off as an occupying army. And in American policing, that's not what we've learned. We know, you know, communication, trust, all of those things are essential.

WEXLER: I mean, that's a good point. American police have recognized it's important for them to have their name, their ID, to be visible, to communicate. American police wear body-worn cameras. All of these efforts have been to try to regain trust and legitimacy with the community. I think when you go into these situations masked, it creates this image - somehow, whatever they're doing is not legitimate. And look, they have a difficult job. I don't envy ICE agents. I think, though, when you put them in these positions and you put masks on their face, and they're not communicating, they have no relationship with the community, it really becomes almost, you know, a recipe for disaster.